Detect. Alert. Investigate. Resolve.
FileSure integrates directly into your existing tools and processes, so your team keeps working the way they already do — with better visibility into file activity.
How FileSure Fits Your MSP Workflow
You already have a process for handling security events. FileSure plugs into it — feeding alerts to your existing dashboards and ticket systems.
Detect
FileSure monitors file operations at the kernel level. It catches activity that other tools miss — USB transfers, webmail uploads, suspicious program behavior.
Alert
When something happens, FileSure sends alerts directly to your RMM. No extra dashboard to check — events appear alongside your other tickets.
Investigate
Every event includes the details you need: who, what, when, which program, which file. Pull the report, see the full history, understand what happened.
Resolve
Take action with confidence. Block the behavior, update the policy, notify the client. Close the ticket with documentation that proves what you did.
Detect: See What Others Miss
FileSure operates at the Windows kernel level, intercepting file operations before they happen. This means it catches activity that application-level tools never see.
- Files copied to USB drives — even encrypted drives
- Documents uploaded via webmail (Gmail, Outlook.com, Yahoo)
- Files synced to cloud storage (Dropbox, OneDrive, Google Drive)
- Suspicious programs attempting to modify protected files
- Bulk file operations that signal data theft or ransomware
Pre-Configured Rules
FileSure ships with rules for the most common threats. No configuration required to start detecting USB activity, phishing attempts, and suspicious file operations.
Alert: Right in Your RMM Dashboard
FileSure integrates with the RMM tools you already use. Alerts appear in your existing dashboard, not in a separate console you have to remember to check.
- ConnectWise — alerts create tickets automatically
- NinjaOne — events appear in your monitoring dashboard
- Kaseya — integrates with your alerting workflow
- Datto — shows up alongside your other endpoint data
- Email/Syslog — works with any system that accepts alerts
Configurable Thresholds
Set thresholds that make sense for each client. A law firm might alert on any USB activity; a design agency might only care about bulk transfers.
Investigate: Every Detail You Need
When you need to know what happened, FileSure has the answers. Every file operation is logged with complete context.
- Who — Which user account performed the action
- What — Which file was accessed, modified, or copied
- When — Exact timestamp of the operation
- How — Which program was used
- Where — Source and destination paths
Tamper-Proof Logs
Audit logs are protected from modification. Even if an attacker gains admin access, they can't alter or delete the evidence.
Resolve: Act With Confidence
Once you understand what happened, take action. FileSure gives you the tools to respond and the documentation to prove it.
- Block specific behaviors with deny rules
- Update policies to prevent future incidents
- Generate reports for client communication
- Export logs for compliance documentation
- Close tickets with full audit trail attached
Client Reports
Pull monthly reports showing exactly what FileSure blocked and detected. Prove your value with concrete data, not just promises.
A Real Example
An employee at your client's accounting firm copies the client list to a USB drive at 6:47 PM on Friday.
FileSure detects the copy operation. It alerts your RMM system, which creates a ticket. Monday morning, you investigate — the log shows exactly which files, which USB drive (by serial number), and which user. You resolve by notifying the client, updating the policy to block USB activity on that machine, and documenting the incident.
Without FileSure, you'd never know it happened.
See the Workflow in Action
Install FileSure on any machine, copy a file to a USB drive, and watch the alert appear in your RMM. That's the entire demo.
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